Contact
Talk to a person
Every route below reaches a human who can see your account. We do not run a chatbot maze, and we do not make you log in to find out how to reach us.
Support
Anything about a campaign, a payment that has not arrived, or how something works.
support@influj.comFirst reply within 1 working day. Money-related issues the same day.
Privacy and your data
Access, correction or deletion requests, and anything about how we handle personal data.
privacy@influj.comAcknowledged within 48 hours, resolved within 30 days.
Grievance Officer
Escalations, complaints about another user, and anything support has not resolved.
grievance@influj.comAcknowledged within 24 hours, resolved within 15 days.
Registered office
Credible Arena (OPC) Private Limited[Registered address — to be published before launch]Phone
[Support telephone number — to be published before launch]
Monday to Friday, 10:00–19:00 IST
Company details
- Entity type
- One Person Company (OPC)
- CIN
- [Corporate Identity Number — to be published before launch]
- GSTIN
- [GST registration number — to be published before launch]
Grievance Officer
Information Technology Rules, 2021 · Consumer Protection (E-Commerce) Rules, 2020
- Name
- [Named officer — to be published before launch]
- Designation
- [Officer's designation — to be published before launch]
- Phone
- [Officer telephone number — to be published before launch]
- grievance@influj.com
Acknowledged within 24 hours, resolved within 15 days — and never later than the one month the Consumer Protection (E-Commerce) Rules allow. Full process on grievance redressal.
Nodal Officer — payments
If support could not settle a payment that has not arrived, or a failed or double charge that has not been reversed
- Name
- [Named nodal officer — to be published before launch]
- Designation
- [Nodal officer's designation — to be published before launch]
- Phone
- [Officer telephone number — to be published before launch]
- nodal@influj.com
Payments are collected by our RBI-authorised payment aggregator and held in its escrow account. Accepted methods: UPI, Debit and credit cards (Visa, Mastercard, RuPay, American Express), Net banking. All published prices are in INR (Indian rupees, ₹).
Already have a campaign open?
Raise it on the campaign or the deliverable itself instead of emailing. It reaches the same team, but arrives with the brief, the messages, the drafts and the money trail already attached — which usually turns a three-email exchange into one reply. Escalation route: grievance redressal.